Overview
This training:
- Introduces the concept of the Competing Values Framework
- Describes the often competing roles associated with being an effective supervisor
- Explains the levels of mastery of a skill
- Provides strategies for assessing and monitoring your progress through the levels of supervisory mastery
The course consists of two modules. The first module introduces the Competing Values Framework and the associated supervisor roles. Eah role is explained briefly, through simulated conversations with "real" supervisors.
The second module asks and answers the question, "What is mastery?" A number of self-assessment tools and interactive elements help you to chart your course to becoming the best supervisor you can be!
A blog is available at the end of the course, for you and other participants to share your experiences with the course and supervision in general!
Supervising New York State
Content for this course was adapted, with permission, from "Supervising New York State: A Framework for Excellence," written by Sue R. Faerman, Ph.D., Robert E. Quinn, Ph.D., Michael P. Thompson, Ph.D. and Michael R. McGrath, Ph.D. Copyright 1990 New York State Governor's Office of Employee Relations.
Please note: the book is not available outside of the New York State Governor's Office of Employee Relations.
Objectives
After completing the course, the learner will be able to:
- Describe the competing values framework.
- Identify the eight potentially conflicting roles played by supervisors.
- Prioritize roles most appropriate for a supervisor to employ given a situational challenge.
- Describe the five steps to mastery.
- Assess personal challenges, identify areas for further development and develop a plan for change.
- Describe the importance of self knowledge and assessment in understanding the impact of one's behavior on others.